Store FAQ

  • Will a physical product be shipped?

    No physical product, or print will be shipped. All products in my store are instant digital download products. You can reuse the product over and over again once downloaded. All items are in A4 print size (21.0 x 29.7cm or 8.27 x 11.69 inches).

  • Can I resell your products?

    No, my products are not for commercial use, they are for personal or professional use only. You are welcome to use them to educate and teach your clients or students. You may print them out and distribute to your clients or students but please do not resell, reproduce, or distribute by any means.

  • How should I use my purchase?

    Dont forget - once you have the item, you can download and use over and over again! You can use my products as paper worksheets and therapeutic resources or laminate for continued office use. You can provide them to young people as a reflection tool, handouts, frame as a gift or bedroom decoration. The opportunities are endless!

  • How do I download my item?

    Simply purchase your desired listings and after your payment has been cleared you can download the product via your email. Remember, your items must be downloaded within 24 hours of receiving your confirmation email. From there, save your downloadable PDF to use over and over again.

  • Why doesn't my item look the same as it does online?

    The final printing of your product will be determined by the quality of the printer and either the paper or card stock that you choose. Please keep in mind that colours on a monitor may vary slightly from how they appear in person to how they display on a viewing device due to the colour calibration of your device or monitor. For the most effective and beautiful results, I recommend using high quality printing paper or card. Your product can be printed at home or through a print shop or online service, these places often provide high quality prints and lamination services you may use too. Remember, you can also use my products on devices, without printing at all!

  • Can I get a refund or exchange?

    Due to the nature of my digital products, there are no refunds available. However, please contact me if you have any problems with your order. Remember, it is up to you to provide the correct email address for your product and to download your items within 24 hours of your purchase confirmation email.